Coaster Set - Macrocarpa - 4pk
Coaster set – Macrocarpa
100mm x 100mm x 20mm
• Handcrafted from Macrocarpa hardwood, this Coaster is the perfect addition to your home decor and everyday use.
• Ideal for a place to set your drink, a stylish candle holder, or even a resting spot for your wooden spoon while cooking, this coaster can do it all.
• The natural grain and warm tones make each piece one of a kind.
Optional Extras:
• Wooden Engraving
• Custom sizing – Price on request
• Custom engraving size - Price on request
Finish & Care:
• Oiled with food-grade tung oil designed to penetrate the wood, keeping it safe for food use over time (may contain tree nuts)
• Hand wash only
• Not dishwasher safe
* Sizes, grain, and colour may vary slightly due to the natural characteristics of the timber.
*Engraving designs to be no bigger than 50mm x 50mm.
Returns and Refunds Policy
Change of Mind - Due to the handmade and natural nature of our wooden products, we do not offer returns or refunds for change of mind. Please choose carefully before purchasing.
Faulty or Damaged Items - If your item arrives damaged or faulty, please contact us within 7 days of receiving your order with your order number, a clear description of the issue and supporting photos. We will assess the issue and, if approved, offer a repair, replacement, or refund you.
Natural Characteristics of Wood - Wood is a natural material and may feature variations in grain, colour, pattern, small knots, natural markings, or minor movement due to temperature or humidity changes. These characteristics are not considered faults and do not qualify for returns or refunds.
Care- Related Damage - We cannot accept returns for damage caused by improper use or storage, exposure to excessive heat, water, moisture or failure to follow provided care instructions.
Custom & Personalised Orders - All custom made and or engraved items are final sale and non returnable, unless the item is faulty.
Return Shipping - If a return is approved the item must be returned in its original condition. Return shipping costs are the responsibility of the customer unless the item is proven faulty.
Contact me for any return or refund enquiries -nicole.nichewoodworking@gmail.com
Turnaround Time
Most of my products are made to order, allowing me time to carefully build and finish each piece. As a one person woodworking business, I personally manage every stage of the process.
Current Turnaround Times -
Standard chopping boards: 7–14 working days
End grain chopping boards: 14–20 working days
Custom orders with additional extras: 14–20 working days
Custom furniture: To be discussed, depending on the size, complexity, materials and requirements of the project.
These timeframes are for build time only, from when your order is confirmed through to completion and dispatch. Shipping time is additional.
For larger or custom orders, I may need to source specific timber or materials before the build can begin. If this affects your order, I’ll let you know. This may add up to an additional 5 working days.
Shipping Times -
Once your order has been completed and dispatched, shipping time will depend on your delivery location.
Canterbury: approximately 2–4 working days
South Island: approximately 2–5 working days
North Island: approximately 4–8 working days
Rural deliveries: may require additional time
Shipping timeframes are estimates and can vary depending on the courier and delivery location.
During Busy Periods -
There may be times when I receive more orders than I can fit within my standard turnaround times. I will continue accepting orders, but new orders may be placed into a later build schedule.When this happens, products may show “Join the Build Schedule” instead of the standard ordering option. You can still order and pay as normal. Once your order is received, I’ll be in touch with an estimated timeframe based on my current schedule, and I’ll keep you updated throughout the build process.
Public Holidays & Specific Dates -
Orders placed around public holidays may require an additional 5 working days. If you need your order by a specific date, please mention this when ordering or get in touch before placing your order. I’ll always do my best to accommodate your timeframe, but specific delivery dates cannot always be guaranteed.
Thank you for your patience and for choosing custom made.
